doubling failure

I dont always like the stuff that comes out of HBR but this one is interesting, it covers the topic of why leaders should double their failure rate, I guess the gist of what is being said I agree with just how do we know that doubling failure will work ?

http://hbr.org/product/the-failure-tolerant-leader/an/R0208D-PDF-ENG?cm_mmc=email-_-newsletter-_-daily_stat-_-stat070110&referral=00204&utm_source=newsletter_daily_stat&utm_medium=email&utm_campaign=stat070110

Advice Is Changing: Systems Thinking at work in Nottingham

A must watch for anyone wanting to understand how the quality of services can increase without adding costs .

Thanks to Advice Uk for turning the story into something very simple and straight forward to understand. Brilliant!!