Mental Models: Standardized Work and Performance Measures — Lean Blog

Mental Models: Standardized Work and Performance Measures — Lean Blog:

I Patrictularly like the following quote

“Metrics and measures are the voice of the process, to be used for improvement, not for blame, ranking, and punishment.”

How many times have colleagues been ranked and compared leading to punishment or even loss of their job. too many. Thanks to Lean Blog for reminding us.

Audit Commission abolished | News | Local Government Chronicle

Audit Commission abolished | News | Local Government Chronicle

According to the Eric Pickles the Audit Commision has lost its way and will be abolished, do you think that this it the right thing to happen?