Notes of Meeting Held on Friday 21st September 2009
1. Presentation on Processing of CRB Checks Lee Walker presented to the group details of the work undertaken and revised process implemented by Middlesbrough Council HR staff in processing of CRB checks. The revised process has significantly reduced the processing time. Contact for further information – Lee Walker, Mouchel,
2, Presentation on Mobile Working Arrangements in Redcar Cath Adams, Rob Watts, Stuart Hume and Billy Kemp outlined work undertaken in a mobile working project which involves the Contact Centre and Area Management supervisers and Operatives. The project utilised mobile technology and has significantly improved the efficiency of Area Management operatives and delivered benefits to customers through a substantial reduction in waiting times. Contact for further information- Cath Adams / Rob Watts
3. Publication of Presentations The group agreed it would be useful to publish the presentations on Linked In but acknowledged there may be sensitivities and therefore Executive Management approval may be required.
4. http://smallcreativeideas.blogspot.com/ The above may be a useful website for members to refer for research etc
5. Next Meeting To be arranged by K Fulton to be held in Stockton. The agenda will include an outline by all on approach and difficulties with NI14 to be followed by a general discussion.
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